We are voluntarily registered under the UK Data Protection Act 1998 with the information commissioner and comply strictly with it.
We will NEVER rent or sell any information about you to other companies or any third parties.
We do not collect any information about our non-members or members who are not logged in.
The information we may collect from our members, with their permission includes their email address, postal address and payment details, depending on the method of payment you choose. This is usually a postal address if you choose a cheque, a paypal id if you choose paypal or your Bank account number and sort code if you choose it.
We will never collect your credit card information and never ask for your bank or other financial details via email.
We would be more than happy to provide you with the information you we have about you at your request.
You can contact us via our helpdesk, where there is also an extensive knowledgebase to help with your queries.
Security Policy for High Street Cashback
The security of your personal data is extremely important to us. In relation to all your personal data we maintain a high level of security, in particular in relation to payment cards held.
When you enter your card details on a computer this is transmitted to us encrypted within secure webpages using SSL, Data, and Password encryption technology. Our internet web servers are certified by Digicert, a public Certificate Authority. Pages are automatically expired to cover the instance of members registering cards from internet cafes.
Your card numbers are only stored and processed in encrypted format and only the last 4 digits are visible (both to you and our customer services team). This means that if anyone does guess your email address/password combination they will not be able to see the full card number that you have registered.
Data storage on our systems, and the communication between us and the financial and technology companies is in accordance with legislation and best practice within the payment card industry.
We do not take the card expiry date or security code unless you are providing a card to us specifically to take a payment (for example to transfer money to your gift card) and in that case such information would never be stored. This means that 'cardholder not present' (e.g. internet) transactions cannot be carried out with the data that we hold for you. Of course we do not know your PIN for high street transactions either.
In order to assist us to maintain your security:
- select a password that is not a word in the dictionary or a name associated with you, your address e.g. include numeric digits somewhere in your password.
- Please be aware that we would never ask you in a cold call or in an unsolicited email to reveal your card number or to confirm numbers that you have previously registered. If you receive any such communication please contact our customer services team at once.
If at any stage you initiate a conversation with our customer services team about the cards registered to your account, we would only ever identify a card number (or ask you to identify one) by referring to the last 4 digits of the card.